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Frequently Asked Questions?
Can we have our own Colour Scheme for the site?
Yes, you can pick the colours of your site, add pictures of your pharmacy, logos, content and so on. This will all be discussed with you when your customised design is being created.
Can I have my own information about my Pharmacy?
Yes, your Pharmacy Websites Account Manager will discuss with you your own personal Pharmacy information that is entered for you, including your location, opening hours, your areas of specialty and a sample of your products and services
What is the Advantage of a Package solution like yours?
Firstly, we can make a package very cost effective when compared to developing a bespoke site, or even creating a site yourself. Most importantly the site will not stay still, thus making it future proof. For example, as we add new standard content, or add applications, or account for updates in the Pharmacy Industry, your site will keep up-to-date.
Do you host and support the website on our behalf?
Yes, we provide a fully hosted service for your website. We will also provide your pharmacy with a number of email addresses on your domain name. The website framework, newslettering system and the site and newsletter content are continuously being updated. Therefore we host the website framework to maintain control of this process and to ensure that our clients enjoy a 99.9% uptime, and so you can focus on just building your pharmacy business.
Do we need to maintain the website ourselves ?
No, we maintain the site on your behalf.
What is the process for developing a Pharmacy Website?
The process is very straight forward and requires minimal effort on the part of your Pharmacy. Your Pharmacy Websites Account Manager will obtain all the information required from you that is necessary to develop your website. Pharmacy Websites will then fully develop your Website.
What if I already have a website?
Yes, no problem. Upgrading is easy! You keep your current domain address and we simply transfer it so it’s hosted on the Pharmacy Websites servers. We can transfer any of your personal pharmacy content you wish to retain from your current site, which will fast-track your site development. When you’re ready to go live, switching off your old site and replacing it with your new Pharmacy Websites website can happen seamlessly.
How do you ensure our customer's emails are secure?
We use a number of methods to help make our applications secure. We also adhere to Australia's Privacy Act (1988) with regard to information that our clients provide to us, and will never sell or pass on collected email addresses.
Can you develop additional custom extensions to our website?
Yes, we can develop additional applications for you. If you have an idea for an application that would further enhance your website for your customers, we are happy to consider abuild this for you. Please call to discuss your requirements.